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~person:"Chen, Wen-jung"
~person:"Shang, Jui-Kou"
~subject:"Hotel industry"
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Hotel industry
Hotellerie
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International tourism
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Internationaler Tourismus
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Taiwan
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Data envelopment analysis
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Data-Envelopment-Analyse
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Performance measurement
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2004-2005
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Corporate culture
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Dienstleistungsmanagement
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Dienstleistungsqualität
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Firm performance
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Hospital
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Chen, Wen-jung
Shang, Jui-Kou
Han, Heesup
5
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Chen, Ming-Hsiang
3
Marco Lajara, Bartolomé
3
Úbeda García, Mercedes
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Lin, Yu-Chen
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Naidoo, Perunjodi
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Zaragoza-Sáez, Patrocinio del Carmen
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Abeling, Francis
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International journal of hospitality management
2
Applied economics letters
1
The service industries journal
1
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ECONIS (ZBW)
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Factors influencing internal service quality at international tourist hotels
Chen, Wen-jung
- In:
International journal of hospitality management
35
(
2013
),
pp. 152-160
Persistent link: https://www.econbiz.de/10010225822
Saved in:
2
Innovation in hotel services : culture and personality
Chen, Wen-jung
- In:
International journal of hospitality management
30
(
2011
)
1
,
pp. 64-72
Persistent link: https://www.econbiz.de/10008821986
Saved in:
3
Service outsourcing and hotel performance : three-stage DEA analysis
Shang, Jui-Kou
;
Hung, Wei-Ting
;
Wang, Fei-Ching
- In:
Applied economics letters
15
(
2008
)
13/15
,
pp. 1053-1057
Persistent link: https://www.econbiz.de/10003801145
Saved in:
4
Ecommerce and hotel performance : three-stage DEA analysis
Shang, Jui-Kou
;
Hung, Wei-Ting
;
Lo, Chang-Fang
;
Wang, …
- In:
The service industries journal
28
(
2008
)
3/4
,
pp. 529-540
Persistent link: https://www.econbiz.de/10003751925
Saved in:
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