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~person:"Cheng, T. C. E."
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Cheng, T. C. E.
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International journal of production economics
4
Management information systems : mis quarterly
1
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ECONIS (ZBW)
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1
The service-profit chain : an empirical analysis in high-contact service industries
Yee, Rachel W. Y.
;
Yeung, Andy C. L.
;
Cheng, T. C. E.
- In:
International journal of production economics
130
(
2011
)
2
,
pp. 236-245
Persistent link: https://www.econbiz.de/10008934623
Saved in:
2
An empirical study of employee loyalty, service quality and firm performance in the service industry
Yee, Rachel W. Y.
;
Yeung, Andy C. L.
;
Cheng, T. C. E.
- In:
International journal of production economics
124
(
2010
)
1
,
pp. 109-120
Persistent link: https://www.econbiz.de/10003966973
Saved in:
3
ISO 9000 and supply chain efficiency : empirical evidence on inventory and account receivable days
Lo, Chris K. Y.
;
Yeung, Andy C. L.
;
Cheng, T. C. E.
- In:
International journal of production economics
118
(
2009
)
2
,
pp. 367-374
Persistent link: https://www.econbiz.de/10003869943
Saved in:
4
Supplier alliances and environmental uncertainty : an empirical study
Lee, Peter K. C.
;
Yeung, Andy C. L.
;
Cheng, T. C. E.
- In:
International journal of production economics
120
(
2009
)
1
,
pp. 190-204
Persistent link: https://www.econbiz.de/10003872093
Saved in:
5
Extending the understanding of end user information systems satisfaction formation : an equitable needs fulfillment model approach
Au, N.
;
Ngai, E. W. T.
;
Cheng, T. C. E.
- In:
Management information systems : mis quarterly
32
(
2008
)
1
,
pp. 43-66
Persistent link: https://www.econbiz.de/10003686646
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