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~person:"Cheng, Vincent"
~person:"Röder, Stefan"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
IT service provider
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2
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Cheng, Vincent
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Managed Services : IT-Sourcing der nächsten Generation
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ECONIS (ZBW)
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Critical success factors in relationship management for services outsourcing
Rhodes, Joan
;
Lok, Peter
;
Loh, Wilson
;
Cheng, Vincent
- In:
Service business
10
(
2016
)
1
,
pp. 59-86
Persistent link: https://www.econbiz.de/10011722157
Saved in:
2
Chancen und Grenzen der Industrialisierung von IT-Services
Schomann, Marc
;
Röder, Stefan
- In:
Managed Services : IT-Sourcing der nächsten Generation
,
(pp. 65-90)
.
2009
Persistent link: https://www.econbiz.de/10003885173
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