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~person:"Chiang, Chun-fang"
~person:"Ok, Chihyung"
~subject:"Emotion"
~type:"article"
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Chiang, Chun-fang
Ok, Chihyung
Karatepe, Osman M.
4
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3
Kim, Taegoo
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Lee, Gyehee
3
Lee, JungHoon
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Yoon, Hye Hyun
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
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Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
2
Examination of factors affecting hotel employees' service orientation : an emotional labor perspective
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
4
,
pp. 437-468
Persistent link: https://www.econbiz.de/10011393179
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