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~person:"Chiew, Tung Moi"
~subject:"Service industry"
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Search: subject_exact:"Beschwerdemanagement"
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Chiew, Tung Moi
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Journal of service theory and practice : JSTP
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The antecedents and consequences of humour for service : a review and directions for research
Mathies, Christine
;
Chiew, Tung Moi
;
Kleinaltenkamp, Michael
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
2
,
pp. 137-162
Persistent link: https://www.econbiz.de/10011515343
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