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~person:"Cichy, Ronald F."
~subject:"Theory"
~subject:"service innovation"
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Service innovations : what the managers believe and what the customers say
Randhawa, Praneet
;
Kim, Mi Ran
;
Cichy, Ronald F.
- In:
Journal of hospitality marketing & management
26
(
2017
)
2
,
pp. 186-206
Persistent link: https://www.econbiz.de/10011669774
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