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~person:"Clergue, Valentina"
~subject:"Service quality"
~type_genre:"Article in journal"
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Service quality
Dienstleistung
2
Dienstleistungsqualität
2
Gesundheitsversorgung
2
Gesundheitswesen
2
Health care
2
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2
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Services
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Clergue, Valentina
Edvardsson, Bo
5
Huang, Ming-Hui
5
Gallan, Andrew S.
4
McColl-Kennedy, Janet R.
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Anderson, Sidney
3
Bitner, Mary Jo
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Brown, Stephen Walter
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Calabrese, Armando
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Chase, Richard B.
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De Jager, Johan W.
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Gustafsson, Anders
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Huiskonen, Janne
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Karppinen, Henri
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Kleinaltenkamp, Michael
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Kowalkowski, Christian
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Mende, Martin
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Paluch, Stefanie
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Rayburn, Steven W.
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Russell-Bennett, Rebekah
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Rust, Roland T.
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Seppänen, Kaisa
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Sharma, Piyush
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Sousa, Rui
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Wirtz, Jochen
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Alkire, Linda
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Anderson, Laurel
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Barnes, Donald C.
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Benoit, Sabine
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Berry, Leonard L.
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Bossink, Bart
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Carbonell, Pilar
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Dev, Chekitan S.
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Etemad-Sajadi, Reza
2
Fisk, Raymond P.
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Grönroos, Christian
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Hadwich, Karsten
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Handrich, Matthias
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International journal of hospitality management
2
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ECONIS (ZBW)
2
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Reprint of: Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014334776
Saved in:
2
Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014311439
Saved in:
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