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~person:"Cossío-Silva, Francisco-José"
~source:"econis"
~subject:"Kundenintegration"
~subject:"Service quality"
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Kundenintegration
Service quality
Betriebliche Wertschöpfung
3
Beziehungsmarketing
3
Consumer behaviour
3
Customer integration
3
Customer value
3
Konsumentenverhalten
3
Kundenwert
3
Relationship marketing
3
Value creation
3
Value co-creation
2
Attitudinal loyalty
1
Behavioral loyalty
1
Customer loyalty
1
Customer retention
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Entrepreneurs
1
Heterogeneity
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Kundenbindung
1
Latent class segmentation
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Market segmentation
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Marktsegmentierung
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Measurement
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Messung
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Service Dominant
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Service firms
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Service industry
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Service-Dominant Logic
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consumer behavior
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reliability
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validity
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value co-creation
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Cossío-Silva, Francisco-José
Geruso, Michael
5
Prinz, Daniel
5
Gallarza, Martina G.
4
Itani, Omar S.
4
Komulainen, Hanna
4
Layton, Timothy J.
4
Le Nguyen Hau
4
McColl-Kennedy, Janet R.
4
Shamim, Amjad
4
Ahn, Jiseon
3
Baumann, Jasmin
3
Busser, James A.
3
Cabiddu, Francesca
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Del Chiappa, Giacomo
3
Edvardsson, Bo
3
Gil Saura, Irene
3
Guo, Lin
3
Hollebeek, Linda D.
3
Jacob, Frank
3
Le Meunier-FitzHugh, Kenneth
3
Perdue, Richard R.
3
Pham Ngoc Thuy
3
Revilla Camacho, Maria Angeles
3
Sesé, F. Javier
3
Shin, Hakseung
3
Shulga, Lenna V.
3
Tang, Chuanyi
3
Thallmaier, Stefan R.
3
Tronvoll, Bård
3
Vega Vázquez, Manuela
3
Verhoef, Peter C.
3
Yi, Youjae
3
Aflaki, Sam
2
Ahonen, Toni
2
Al Haj Eid, Mohammad Badi’
2
Albinsson, Pia A.
2
Alexander, Matthew
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Arteaga-Moreno, Francisco
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International entrepreneurship and management journal
1
Journal of business research : JBR
1
Revue Gestion 2000 : management & prospective
1
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ECONIS (ZBW)
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1
Value co-creation and customer loyalty
Cossío-Silva, Francisco-José
;
Revilla Camacho, Maria …
- In:
Journal of business research : JBR
69
(
2016
)
5
,
pp. 1621-1625
Persistent link: https://www.econbiz.de/10011450438
Saved in:
2
Can the customer's value co-creation behavior be measured? : validating a measurement scale based on the customer's perspective
Vega Vázquez, Manuela
;
Revilla Camacho, Maria Angeles
; …
- In:
Revue Gestion 2000 : management & prospective
32
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10011891105
Saved in:
3
Heterogeneity of customers of personal image services : a segmentation based on value co-creation
Cossío-Silva, Francisco-José
;
Revilla Camacho, Maria …
- In:
International entrepreneurship and management journal
9
(
2013
)
4
,
pp. 619-630
Persistent link: https://www.econbiz.de/10010247736
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