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~person:"Crotts, John C."
~subject:"Knowledge management"
~subject:"Web 2.0-Technologien"
~type:"article"
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Crotts, John C.
Richter, Alexander
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Journal of vacation marketing : an international journal
1
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ECONIS (ZBW)
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Culture and service-related positive disconfirmations : an application of travel blog analysis
Magnini, Vincent P.
;
Kara, Derya
;
Crotts, John C.
; …
- In:
Journal of vacation marketing : an international journal
18
(
2012
)
3
,
pp. 251-257
Persistent link: https://www.econbiz.de/10009580673
Saved in:
2
Understanding customer delight : an application of travel blog analysis
Magnini, Vincent P.
;
Crotts, John C.
;
Zehrer, Anita
- In:
Journal of travel research : a quarterly publication of …
50
(
2010/11
)
5
,
pp. 535-545
Persistent link: https://www.econbiz.de/10009300452
Saved in:
3
Measuring guest satisfaction and competitive position in the hospitality and tourism industry : an application of stance-shift analysis to travel blog narratives
Crotts, John C.
;
Mason, Peyton R.
;
Davis, Boyd
- In:
Journal of travel research : a quarterly publication of …
48
(
2009/10
)
2
,
pp. 139-151
Persistent link: https://www.econbiz.de/10003917930
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