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~person:"Cutcher, Leanne"
~person:"Gera, Rajat"
~person:"Heinemann, Friedrich"
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Personal banking
13
Privatkundengeschäft
13
EU countries
5
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Market integration
5
Marktintegration
5
Dienstleistungsqualität
4
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4
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Cutcher, Leanne
Gera, Rajat
Heinemann, Friedrich
Leichtfuß, Reinhold
10
Narteh, Bedman
7
Oehler, Andreas
6
Consoli, Davide
5
Durkin, Mark
5
Mankila, Merja
5
Paul, Stephan
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5
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5
Al-Hawari, Mohd Ahmad
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Ashill, Nicholas J.
4
Blankson, Charles
4
Burgstaller, Johann
4
Cocca, Teodoro D.
4
De Chernatony, Leslie
4
Dimitriadis, Sergios
4
Jham, Vimi
4
Kaltofen, Daniel
4
Kleimeier, Stefanie
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Knüfermann, Markus
4
Rodeia, Pedro
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Rudolf, Markus
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Sander, Harald
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Wallace, Elaine
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Waschiczek, Walter
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The incomplete European market for financial services : with 52 tables
2
The threat of systemic risk in banking : evidence for Europe
2
Cases in Strategy and Management
1
Globalization and employment relations in retail banking
1
Herausforderungen an den Wirtschaftsstandort Deutschland : wirtschaftspolitisches Memorandum aus wissenschaftlicher Sicht
1
International journal of Indian culture and business management
1
International journal of financial services management : IJFSM
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International journal of services, economics and management
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Journal of management & organization : journal of Australian and New Zealand Academy of Management
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ECONIS (ZBW)
13
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1
An evaluation of an integrated perspective of perceived service quality for retail banking services in India
Mittal, Sanjiv
;
Gera, Rajat
;
Batra, Dharminder Kumar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 330-350
Persistent link: https://www.econbiz.de/10011383612
Saved in:
2
Linking perceived service quality dimensions, customer satisfaction and perceived vlue with behavioural intentions in Indian retail banking : an SEM study
Gera, Rajat
;
Sebastian, V. J.
- In:
International journal of Indian culture and business …
5
(
2012
)
6
,
pp. 667-695
Persistent link: https://www.econbiz.de/10009630136
Saved in:
3
The "lucky" LME : the mediation of globalizing effects on employment relations in the Australian auto assembly and retail banking industries
Cutcher, Leanne
;
Kirsch, Anja
;
Lansbuy, Russell D.
- In:
The international journal of human resource management
23
(
2012
)
10
,
pp. 1999-2015
Persistent link: https://www.econbiz.de/10009540730
Saved in:
4
A path analysis of perceived service quality, customer satisfaction, perceived value, and behavioural intentions in Indian retail banking
Gera, Rajat
- In:
International journal of financial services management …
5
(
2011
)
1
,
pp. 83-105
Persistent link: https://www.econbiz.de/10008907168
Saved in:
5
Investigating the link between service quality, value, satisfaction and behavioural intentions in a public sector bank in India
Gera, Rajat
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10008908368
Saved in:
6
How integrated are the European retail financial markets? : a cointegration analysis
Schüler, Martin
;
Heinemann, Friedrich
- In:
The threat of systemic risk in banking : evidence for Europe
.
2002
Persistent link: https://www.econbiz.de/10010503868
Saved in:
7
Service sells : exploring connections between customer service strategy and the psychological contract
Cutcher, Leanne
- In:
Journal of management & organization : journal of …
14
(
2008
)
2
,
pp. 116-126
Persistent link: https://www.econbiz.de/10003722213
Saved in:
8
"Back to the future" : Bendigo Bank's Community Bank® model
Cutcher, Leanne
- In:
Cases in Strategy and Management
,
(pp. 14-27)
.
2007
Persistent link: https://www.econbiz.de/10003731758
Saved in:
9
Connecting the global and the local : changing employment practices in Australian retail banking
Kitay, Jim
;
Cutcher, Leanne
- In:
Globalization and employment relations in retail banking
,
(pp. 15-33)
.
2007
Persistent link: https://www.econbiz.de/10003572111
Saved in:
10
Finanzmarktintegration und Wirtschaftsstandort
Heinemann, Friedrich
;
Schröder, Michael
;
Schüler, Martin
- In:
Herausforderungen an den Wirtschaftsstandort …
,
(pp. 79-93)
.
2004
Persistent link: https://www.econbiz.de/10002041017
Saved in:
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