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~person:"Cutcher, Leanne"
~person:"Heinemann, Friedrich"
~subject:"Befragung"
~type:"article"
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Service sells : exploring connections between customer service strategy and the psychological contract
Cutcher, Leanne
- In:
Journal of management & organization : journal of …
14
(
2008
)
2
,
pp. 116-126
Persistent link: https://www.econbiz.de/10003722213
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