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~person:"Dahlgaard, Jens Jörn"
~person:"Shahin, Arash"
~person:"Shankar, Ravi"
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Search: subject_exact:"Computergestützte Qualitätssicherung"
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Quality management
70
Qualitätsmanagement
70
Dienstleistungsqualität
21
Service quality
21
Performance measurement
13
Performance-Messung
13
Customer satisfaction
12
Kundenzufriedenheit
12
Product quality
8
Produktqualität
8
Industrie
7
Manufacturing industries
7
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Iran
6
Lean Management
6
Lean Production
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Lean management
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Lean production
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AHP-Verfahren
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Lean Six Sigma
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Lieferkette
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Measurement
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Messung
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Organisatorischer Wandel
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Relationship marketing
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Taiwan
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customer satisfaction
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Article
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69
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7
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7
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English
70
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Dahlgaard, Jens Jörn
Shahin, Arash
Shankar, Ravi
Antony, Jiju
127
Devadasan, S. R.
60
Talib, Faisal
51
Bruhn, Manfred
46
Tuominen, Kari
41
Dale, Barrie G.
37
Rahman, Zillur
37
Cudney, Elizabeth A.
35
Jochem, Roland
30
Sampaio, Paulo
30
Wiele, Ton van der
30
Malmberg, Lasse
29
Tarí, Juan José
27
Garza-Reyes, Jose Arturo
26
Murugesh, R.
26
Ahuja, Inderpreet Singh
24
Kamiske, Gerd F.
21
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Töpfer, Armin
21
Chiarini, Andrea
20
Gremyr, Ida
20
Zink, Klaus J.
20
Dahlgaard-Park, Su Mi
19
Furterer, Sandra L.
19
Heras-Saizarbitoria, Iñaki
19
Kumar, Vikas
19
Madhani, Pankaj M.
19
Casadesús, Martí
18
Singh, Bikram Jit
18
Sony, Michael
18
Schreier, Gerhard
17
Gutierrez, Leopoldo
16
He, Zhen
16
Khanduja, Dinesh
16
Marimon, Frederic
16
Zhao, Xiande
16
Linderman, Kevin
15
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
21
International journal of productivity and quality management : IJPQM
11
International journal of business excellence
3
International journal of logistics systems and management
3
International journal of process management and benchmarking : IJPMB
3
International journal of quality & reliability management
3
The TQM journal : the international review of organizational improvement
3
Benchmarking : an international journal
2
International journal of procurement management
2
International journal of quality and service sciences
2
International journal of six sigma and competitive advantage : IJSSCA
2
Benchmarking : an international journal ; BIJ
1
East Asia : international review of economic, political and social development
1
European journal of industrial engineering : EJIE
1
International journal of applied management science
1
International journal of business innovation and research
1
International journal of global business and competitiveness : a journal of Global Institute of Flexible Systems Management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
Journal of industrial engineering and management : JIEM
1
Journal of management research
1
Journal of modelling in management
1
Journal of the Operational Research Society
1
Measuring business excellence : the journal of organizational performance management
1
The international journal of advanced manufacturing technology
1
The international journal of productivity and performance management
1
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ECONIS (ZBW)
70
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70
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1
Quality, resilience, sustainability and excellence : understanding LEGO’s journey towards organisational excellence
Dahlgaard, Jens Jörn
;
Anninos, Loukas N.
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 465-485
Persistent link: https://www.econbiz.de/10013361624
Saved in:
2
Assessing sustainable tourism development through service supply chain process maturity and service quality model
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Shahin, Arash
- In:
The international journal of productivity and …
72
(
2023
)
7
,
pp. 2046-2068
Persistent link: https://www.econbiz.de/10014338872
Saved in:
3
Optimising the costs of quality combination in the product life cycle by Taguchi design of experiments
Janatyan, Nassibeh
;
Shahin, Arash
;
Khodaparastan, Mahya
- In:
International journal of productivity and quality …
39
(
2023
)
1
,
pp. 20-41
Persistent link: https://www.econbiz.de/10014313590
Saved in:
4
Clustering and identifying the Lean Six Sigma projects : higher education institutes
Aghaei, Razieh
;
Mohamadi, Dariush
;
Shahin, Arash
- In:
International journal of process management and …
13
(
2023
)
1
,
pp. 145-156
Persistent link: https://www.econbiz.de/10014313791
Saved in:
5
Prioritizing the economic indicators of SSC : an integrative QFD approach of performance prism and BSC
Goharshenasan, Ali
;
Aboumasoudi, Abbas Sheikh
;
Shahin, Arash
- In:
Benchmarking : an international journal
29
(
2022
)
2
,
pp. 522-550
Persistent link: https://www.econbiz.de/10013040882
Saved in:
6
The new concept of quality in the digital era : a human resource empowerment perspective
Balouei Jamkhaneh, Hadi
;
Shahin, Arash
;
Parkouhi, Sahar …
- In:
The TQM journal : the international review of …
34
(
2022
)
1
,
pp. 125-144
Persistent link: https://www.econbiz.de/10012884581
Saved in:
7
Quality mining : a new approach for managing service quality
Khamoushpour, Behnam
;
Aboumasoudi, Abbas Sheikh
; …
- In:
International journal of productivity and quality …
37
(
2022
)
2
,
pp. 226-245
Persistent link: https://www.econbiz.de/10013448945
Saved in:
8
The influence of the quality criteria on the quality cost of suppliers in SMEs
Masoudi, Ehsan
;
Shahin, Arash
- In:
Benchmarking : an international journal
29
(
2022
)
7
,
pp. 2313-2333
Persistent link: https://www.econbiz.de/10013371212
Saved in:
9
Investigating the causal relationships among failure modes, effects and causes : a system dynamics approach
Shaker, Fatemeh
;
Shahin, Arash
;
Jahanyan, Saeed
- In:
International journal of quality & reliability management
39
(
2022
)
8
,
pp. 1977-1995
Persistent link: https://www.econbiz.de/10013398072
Saved in:
10
From quality control to TQM, service quality and service sciences : a 30-year review of TQM literature
Chen, Chi-Kuang
;
Reyes, Lidia
;
Dahlgaard, Jens Jörn
; …
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10013330611
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