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~person:"Dandis, Ala' Omar"
~source:"econis"
~subject:"Customer satisfaction"
~subject:"Service quality"
~subject:"Service-dominant logic"
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Customer satisfaction
Service quality
Service-dominant logic
Beziehungsmarketing
3
Customer value
3
Kundenwert
3
Kundenzufriedenheit
3
Relationship marketing
3
Consumer behaviour
2
Customer lifetime value
2
Dienstleistungsqualität
2
Konsumentenverhalten
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Brand credibility
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Brand experiences
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Brand management
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Commitment
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Confidence and special treatment benefits
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Ethiopia
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Internet
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Restaurant industry
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Dandis, Ala' Omar
Gallarza, Martina G.
7
Gil Saura, Irene
6
Edvardsson, Bo
5
Geruso, Michael
5
McColl-Kennedy, Janet R.
5
Prinz, Daniel
5
Sesé, F. Javier
5
Del Chiappa, Giacomo
4
Grönroos, Christian
4
Itani, Omar S.
4
Kleinaltenkamp, Michael
4
Layton, Timothy J.
4
Le Nguyen Hau
4
Al Haj Eid, Mohammad Badi’
3
Arteaga, Francisco
3
Brodie, Roderick J.
3
Busser, James A.
3
Frow, Pennie
3
Gligor, David M.
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Guo, Lin
3
Komulainen, Hanna
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Kwon, Wooseok
3
Matzler, Kurt
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Mostafa Rasoolimanesh, S.
3
Pfisterer, Lucas
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Pham Ngoc Thuy
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Read, Stuart
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Roth, Stefan
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Shamim, Amjad
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Shulga, Lenna V.
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Sweeney, Jillian C.
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Tang, Chuanyi
3
Tronvoll, Bård
3
Vera, Jorge
3
Verhoef, Peter C.
3
Aflaki, Sam
2
Ahn, Jiseon
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The TQM journal : the international review of organizational improvement
2
International journal of quality & reliability management
1
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ECONIS (ZBW)
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Customer lifetime value : the effect of relational benefits, brand experiences, quality, satisfaction, trust and commitment in the fast-food restaurants
Dandis, Ala' Omar
;
Al Haj Eid, Mohammad Badi’
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2526-2546
Persistent link: https://www.econbiz.de/10014458533
Saved in:
2
An empirical investigation of the factors affecting customer lifetime value
Dandis, Ala' Omar
;
Al Haj Eid, Mohammad Badi’
;
Robin, …
- In:
International journal of quality & reliability management
39
(
2022
)
4
,
pp. 910-935
Persistent link: https://www.econbiz.de/10013169493
Saved in:
3
Customer lifetime value : investigating the factors affecting attitudinal and behavioural brand loyalty
Dandis, Ala' Omar
;
Al Haj Eid, Mohammad Badi’
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 476-493
Persistent link: https://www.econbiz.de/10013338048
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