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~person:"Datta, Biplab"
~subject:"Netzregulierung"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Konferenzbeitrag"
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Netzregulierung
Service quality
Dienstleistungsqualität
2
Electronic Banking
2
Electronic banking
2
Mobile banking
2
Mobile communications
2
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2
service quality
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E-S-QUAL
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Messung
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Mobile Business
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Datta, Biplab
Markendahl, Jan
5
Akroush, Mamoun N.
4
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3
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2
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Services marketing quarterly
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ECONIS (ZBW)
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Exploring mobile banking service quality : a qualitative approach
Shankar, Amit
;
Datta, Biplab
;
Jebarajakirthy, Charles
; …
- In:
Services marketing quarterly
41
(
2020
)
2
,
pp. 182-204
Persistent link: https://www.econbiz.de/10012256938
Saved in:
2
Are the generic scales enough to measure service quality of mobile banking? : a comparative analysis of generic service quality measurement scales to mobile banking context
Shankar, Amit
;
Datta, Biplab
;
Jebarajakirthy, Charles
- In:
Services marketing quarterly
40
(
2019
)
3
,
pp. 224-244
Persistent link: https://www.econbiz.de/10012179176
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