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~person:"Dedeoğlu, Bekir Bora"
~person:"Ok, Chihyung"
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Dedeoğlu, Bekir Bora
Ok, Chihyung
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International journal of hospitality management
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Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
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