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~person:"Eisinger Balassa, Boglárka"
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Eisinger Balassa, Boglárka
Calabrese, Armando
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Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (Online)
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Analyzing public service processes from customer and employee perspectives by using
service
blueprinting
and business process modelling
Buics, László
;
Eisinger Balassa, Boglárka
- In:
Proceedings of the ENTRENOVA - ENTerprise REsearch …
6
(
2020
)
1
,
pp. 195-211
as a whole (contact affair procedures in case of patchwork families) with
Service
Blueprinting
and Business Process …
Persistent link: https://www.econbiz.de/10012542979
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