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~person:"Eluwole, Kayode K."
~person:"Jacob, Céline"
~person:"Kim, Taegoo"
~subject:"Service recovery performance"
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Service recovery performance
Tourism employees
12
Tourismusberufe
12
Hotel industry
6
Hotellerie
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South Korea
4
Stress
4
Südkorea
4
Tipping behaviour
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Eluwole, Kayode K.
Jacob, Céline
Kim, Taegoo
Karatepe, Osman M.
4
Daskin, Mustafa
2
Lee, Gyehee
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Avci, Turgay
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Choi, Chang Hwan
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Eslamlou, Aram
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Hur, Kyungsuk
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I, Seung jae
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International journal of hospitality management
2
International journal of contemporary hospitality management
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ECONIS (ZBW)
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1
Ethical leadership, trust in organization and their impacts on critical hotel employee outcomes
Eluwole, Kayode K.
;
Karatepe, Osman M.
;
Avci, Turgay
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185203
Saved in:
2
Does hotel employees' quality of work life mediate the effect of psychological capital on job outcomes?
Kim, Taegoo
;
Karatepe, Osman M.
;
Lee, Gyehee
;
I, Seung jae
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1638-1657
Persistent link: https://www.econbiz.de/10011732263
Saved in:
3
Testing the stressor-strain-outcome model of customer-related social stressors in predicting emotional exhaustion, customer orientation and service recovery performance
Choi, Chang Hwan
;
Kim, Taegoo
;
Lee, Gyehee
;
Lee, Seung-kon
- In:
International journal of hospitality management
36
(
2014
),
pp. 272-285
Persistent link: https://www.econbiz.de/10010239278
Saved in:
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