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~person:"Eriksson, Kent"
~subject:"Banking"
~subject:"Transaction"
~type:"article"
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The international journal of bank marketing : IJBM
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Do consumers subjectively perceive relationships in objectively defined relational, interimistic, and transactional exchange in financial services?
Eriksson, Kent
;
Hermansson, Cecilia
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 472-494
Persistent link: https://www.econbiz.de/10011731471
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2
The dark side of trust and the light side of working alliances in financial services
Söderberg, Inga-Lill
;
Sallis, James E.
;
Eriksson, Kent
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
3
,
pp. 245-263
Persistent link: https://www.econbiz.de/10010366743
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