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~person:"Ertl, Robert"
~person:"Grigoroudis, Evangelos"
~type_genre:"Aufsatz im Buch"
~type_genre:"Dissertation u.a. Prüfungsschriften"
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Ertl, Robert
Grigoroudis, Evangelos
Homburg, Christian
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Frey, Bruno S.
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Grundlagen des After Sales Marketing
1
Interdisciplinary perspectives on operations management and service evaluation
1
Multiple criteria decision aiding
1
Operational Research Methods in Business, Finance and Economics : Proceedings of the 31st European Conference on Operational Research, Athens, Greece, July 11-14, 2021
1
Operations research models in banking management
1
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ECONIS (ZBW)
5
USB Cologne (EcoSocSci)
1
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A multicriteria analysis approach to tourists' satisfaction with local food consumption
Tiganis, Antonios
;
Kartsonakis, Stratos
;
Tsakiridou, …
- In:
Operational Research Methods in Business, Finance and …
,
(pp. 99-120)
.
2023
Persistent link: https://www.econbiz.de/10014319843
Saved in:
2
Agro-tourism customer satisfaction analysis based on the theory of attractive quality
Lachnidaki, Maria
;
Grigoroudis, Evangelos
;
Zopounidis, …
- In:
Interdisciplinary perspectives on operations management …
,
(pp. 290-312)
.
2021
Persistent link: https://www.econbiz.de/10012384732
Saved in:
3
Verfahren zur Messung von Kundenzufriedenheit
Meyer, Anton
;
Blümelhuber, Christian
;
Ertl, Robert
; …
-
2014
Persistent link: https://www.econbiz.de/10010457856
Saved in:
4
Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector
Grigoroudis, Evangelos
;
Tsitsiridi, Elpida
;
Zopounidis, …
- In:
Operations research models in banking management
,
(pp. 5-27)
.
2013
Persistent link: https://www.econbiz.de/10009739307
Saved in:
5
Nationale Kundenbarometer im Vergleich : Theorie - Empirie - Gestaltungsvorschläge
Ertl, Robert
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10004697188
Saved in:
6
Using patient satisfaction surveys to evaluate a public hospital organization
Fortsas, Vassilios
;
Grigoroudis, Evangelos
; …
- In:
Multiple criteria decision aiding
,
(pp. 175-199)
.
2010
Persistent link: https://www.econbiz.de/10008647955
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