Ciampi, Francesco; Marzi, Giacomo; Demi, Stefano; … - In: Journal of Knowledge Management 24 (2020) 5, pp. 1157-1176
Purpose: Designing knowledge management (KM) systems capable of transforming big data into information characterised by strategic value is a major challenge faced nowadays by firms in almost all industries. However, in the managerial field, big data is now mainly used to support operational...