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~person:"Fichtel, Sina"
~person:"Geiger, Susi"
~person:"Sujan, Harish"
~type_genre:"Book section"
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Salespeople
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Fichtel, Sina
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Sales management : a multinational perspective
2
The Oxford handbook of strategic sales and sales management
2
Innovatives Dienstleistungsmarketing in Theorie und Praxis
1
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
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Sales organization performance and evaluation
Guenzi, Paolo
;
Geiger, Susi
- In:
Sales management : a multinational perspective
,
(pp. 465-491)
.
2011
Persistent link: https://www.econbiz.de/10008858684
Saved in:
2
Salespeople's self-management : knowledge, emotions and behaviours
Geiger, Susi
- In:
Sales management : a multinational perspective
,
(pp. 435-462)
.
2011
Persistent link: https://www.econbiz.de/10008858685
Saved in:
3
Salespeople's influence on consumers' and business buyers' goals and wellbeing
Sujan, Harish
- In:
The Oxford handbook of strategic sales and sales management
,
(pp. 403-425)
.
2011
Persistent link: https://www.econbiz.de/10008991464
Saved in:
4
Salespeople’s Influence on Consumers’ and Business Buyers’ Goals and Wellbeing
Sujan, Harish
- In:
The Oxford handbook of strategic sales and sales management
.
2011
Persistent link: https://www.econbiz.de/10012885341
Saved in:
5
Impact of front-line employee performance on brand perception : a case from AUDI AG
Fichtel, Sina
;
Blankenberg, Nina
;
Ammler, Stefanie
- In:
Serviceorientierung im Unternehmen : Forum …
,
(pp. 163-179)
.
2010
Persistent link: https://www.econbiz.de/10003943233
Saved in:
6
Anstrengung und Fähigkeiten des Kundenkontaktmitarbeiters im Service Encounter als zentrale Determinanten der Kundenzufriedenheit : eine empirische Analyse aus Kundensicht
Specht, Nina
;
Fichtel, Sina
- In:
Innovatives Dienstleistungsmarketing in Theorie und Praxis
,
(pp. 121-151)
.
2006
Persistent link: https://www.econbiz.de/10003413668
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