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~person:"Finsterwalder, Jörg"
~source:"econis"
~type_genre:"Bibliografie"
~type_genre:"Conference proceedings"
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Customer satisfaction
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Dienstleistungsqualität
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Managing service quality : MSQ ; an international journal
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Special issue on "doing more with less" with selected services marketing papers from the ANZMAC 2010 conference
Finsterwalder, Jörg
(
contributor
)
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Australian and New Zealand Marketing Academy
-
2011
Persistent link: https://www.econbiz.de/10009407396
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