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~person:"Gabbott, Mark"
~person:"Raasch, Christina"
~subject:"Competitive advantage"
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Competitive advantage
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Journal of service research : JSR
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Revolutionizing innovation : users, communities, and open innovation
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ECONIS (ZBW)
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When passion meets profession : how embedded lead users contribute to corporate innovation
Herstatt, Cornelius
;
Schweisfurth, Tim
;
Raasch, Christina
- In:
Revolutionizing innovation : users, communities, and …
,
(pp. 397-419)
.
2016
Persistent link: https://www.econbiz.de/10014547645
Saved in:
2
Emotional intelligence as a moderator of coping strategies and service outcomes in circumstances of service failure
Gabbott, Mark
;
Tsarenko, Yelena
;
Mok, Wai Hoe
- In:
Journal of service research : JSR
14
(
2011
)
2
,
pp. 234-248
Persistent link: https://www.econbiz.de/10009266738
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