Kmiecik, Mariusz - In: Journal of open innovation : technology, market, and … 9 (2023) 4, pp. 1-13
Purpose This study aims to examine the influence of ChatGPT on third-party logistics (3PL) operators, specifically in the context of enhancing the value of services they presently provide. Design/methodology/approach This research employed a combination of survey analyses and a case study on an...