Garcia-Perez, Alexeis; Gheriss, Farah; Bedford, Denise A. D. - 2020 - First edition
Knowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that … guide for knowledge management professionals to report on progress against goals and targets in terms that are …, this is an essential book for knowledge management professionals and researchers on the path to improving metric literacy …