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~person:"Gassmann, Oliver"
~person:"Gustafsson, Anders"
~source:"econis"
~subject:"Cooker"
~subject:"Dienstleistungsqualität"
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Gassmann, Oliver
Gustafsson, Anders
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Journal of service management
1
The TQM journal : the international review of organizational improvement
1
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ECONIS (ZBW)
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Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
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2
Identifying ideas of attractive quality in the innovation process
Witell, Lars
;
Löfgren, Martin
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 87-99
Persistent link: https://www.econbiz.de/10008938680
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