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~person:"Gil Saura, Irene"
~subject:"Customer value"
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Customer value
Customer satisfaction
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Kundenzufriedenheit
25
Beziehungsmarketing
15
Relationship marketing
15
Einzelhandel
11
Retail trade
11
Consumer behaviour
7
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Gil Saura, Irene
Gallarza, Martina G.
6
Le Nguyen Hau
4
Sesé, F. Javier
4
Al Haj Eid, Mohammad Badi’
3
Dandis, Ala' Omar
3
Del Chiappa, Giacomo
3
Gligor, David M.
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Itani, Omar S.
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Matzler, Kurt
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Mostafa Rasoolimanesh, S.
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Pham Ngoc Thuy
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Ahn, Jiseon
2
Arteaga, Francisco
2
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Cheung, Fung Yi Millissa
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Chon, Kaye
2
Dedeoğlu, Bekir Bora
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Edvardsson, Bo
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Eriksson, Maria
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Guo, Lin
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Hao, Fei
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Hinterhuber, Hans H.
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Hollebeek, Linda D.
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Kusumawati, Andriani
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Ngo, Liem Viet
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Odunga, Mukoswi Robert
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International journal of hospitality management
1
Journal of consumer behaviour : an international research review
1
The journal of services marketing
1
Tourism management perspectives : TMP
1
Tourism review : the official journal of the AIEST
1
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1
The impact of value co-creation in sustainable services : understanding generational differences
Bordian, Mariia
;
Gil Saura, Irene
;
Šerić, Maja
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 155-167
Persistent link: https://www.econbiz.de/10013542917
Saved in:
2
Customer value in tourism and hospitality : broadening dimensions and stretching the value-satisfaction-loyalty chain
Gallarza, Martina G.
;
Arteaga, Francisco
;
Gil Saura, Irene
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 254-268
Persistent link: https://www.econbiz.de/10012113007
Saved in:
3
Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
International journal of hospitality management
47
(
2015
),
pp. 140-150
Persistent link: https://www.econbiz.de/10011312536
Saved in:
4
The quality-value-satisfaction-loyalty chain : relationships and impacts
Gallarza, Martina G.
;
Gil Saura, Irene
;
Moreno, …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10009738872
Saved in:
5
The value of value : further excursions on the meaning and role of customer value
Gallarza, Martina G.
;
Gil Saura, Irene
;
Holbrook, Morris B.
- In:
Journal of consumer behaviour : an international …
10
(
2011
)
4
,
pp. 179-191
Persistent link: https://www.econbiz.de/10009296477
Saved in:
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