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~person:"Gorji, Mohammadbagher"
~subject:"Betriebsklima"
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Betriebsklima
Arbeitspsychologie
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Beziehungsmarketing
2
Consumer behaviour
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Dienstleistungsqualität
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Work behaviour
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Adaptive service behaviors
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Customer behavioral intention
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Positive service behaviors
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customer engagement
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proactive service behaviors
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psychological capital
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psychosocial safety climate
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Gorji, Mohammadbagher
Kataria, Aakanksha
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American journal of business
1
Journal of management & organization : JMO
1
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ECONIS (ZBW)
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Psychosocial safety climate and psychological capital for positive customer behavioral intentions in service organizations
Siami, Sahar
;
Gorji, Mohammadbagher
;
Martin, Angela
- In:
American journal of business
38
(
2023
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014342256
Saved in:
2
How discretionary behaviors promote customer engagement : the role of psychosocial safety climate and psychological capital
Siami, Sahar
;
Martin, Angela
;
Gorji, Mohammadbagher
; …
- In:
Journal of management & organization : JMO
28
(
2022
)
2
,
pp. 379-397
Persistent link: https://www.econbiz.de/10013270394
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