//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Gravelle, Hugh"
~person:"Shahin, Arash"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
62
Service quality
62
Großbritannien
19
Quality management
19
Qualitätsmanagement
19
United Kingdom
19
Hospital
16
Krankenhaus
16
Customer satisfaction
14
Kundenzufriedenheit
14
Competition
13
Wettbewerb
13
Gesundheitswesen
10
Health care system
10
Gesundheitsversorgung
9
Health care
9
Patienten
9
Patients
9
Product quality
9
Produktqualität
9
Quality
9
Physicians
8
Ärzte
8
Hotel industry
7
Hotellerie
7
Consumer behaviour
6
Iran
6
Konsumentenverhalten
6
Performance measurement
6
Performance-Messung
6
quality
6
Arzthonorar
5
Physician fees
5
Theorie
5
Theory
5
choice
5
AHP approach
4
AHP-Verfahren
4
Australia
4
Australien
4
more ...
less ...
Online availability
All
Free
19
Undetermined
19
Type of publication
All
Article
40
Book / Working Paper
22
Type of publication (narrower categories)
All
Article in journal
40
Aufsatz in Zeitschrift
40
Arbeitspapier
19
Graue Literatur
19
Non-commercial literature
19
Working Paper
19
Case study
3
Fallstudie
3
more ...
less ...
Language
All
English
62
Author
All
Gravelle, Hugh
Shahin, Arash
Siciliani, Luigi
76
Propper, Carol
53
Straume, Odd Rune
52
Bruhn, Manfred
49
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Han, Heesup
42
Prybutok, Victor R.
40
Mattila, Anna S.
39
Brekke, Kurt R.
37
Prentice, Catherine
32
Pathak, Parag A.
29
Hanushek, Eric A.
28
McColl-Kennedy, Janet R.
28
Staiger, Douglas
28
Rockoff, Jonah E.
27
Usman, Osly
27
Figlio, David N.
26
Edvardsson, Bo
24
Kane, Thomas J.
24
Van Reenen, John
24
Knechel, W. Robert
22
Gaynor, Martin
21
Grabowski, David C.
21
Gruber, Jonathan
21
Li, Chan
21
Sharma, Piyush
21
Sparks, Beverley
21
Das, Jishnu
20
Kain, John F.
20
Balaji, M. S.
19
Koning, Pierre
19
Michas, Paul N.
19
Zhang, Min
19
Benkenstein, Martin
18
Chi, Wuchun
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
more ...
less ...
Published in...
All
CHE research paper
13
International journal of productivity and quality management : IJPQM
10
Journal of health economics
4
International journal of services and operations management
3
The TQM journal : the international review of organizational improvement
3
International journal of quality & reliability management
2
Measuring business excellence : the journal of organizational performance management
2
Melbourne Institute working paper series
2
Regional science & urban economics
2
The economic journal : the journal of the Royal Economic Society
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Benchmarking : an international journal
1
Discussion paper / Centre for Economic Policy Research
1
Discussion papers in economics
1
Economic modelling
1
Economics discussion paper series : EDP
1
Health economics
1
International journal of business information systems : IJBIS
1
Journal of economic behavior & organization : JEBO
1
Journal of management research
1
Melbourne Institute Working Paper
1
Oxford economic papers
1
The European journal of health economics : HEPAC ; health economics in prevention and care
1
The School of Economics Discussion Paper Series 1218, Economics, The University of Manchester
1
The international journal of productivity and performance management
1
The journal of industrial economics
1
Working papers / Centre for Market and Public Organisation
1
more ...
less ...
Source
All
ECONIS (ZBW)
62
Showing
1
-
10
of
62
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Paying for health gains
Siciliani, Luigi
;
Gaughan, James
;
Gutacker, Nils
; …
-
2021
Persistent link: https://www.econbiz.de/10013169451
Saved in:
2
Assessing sustainable tourism development through service supply chain process maturity and service quality model
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Shahin, Arash
- In:
The international journal of productivity and …
72
(
2023
)
7
,
pp. 2046-2068
Persistent link: https://www.econbiz.de/10014338872
Saved in:
3
Does quality affect choice of family physician? : evidence from patients changing general practice without changing address
Empel, Giovanni van
;
Gravelle, Hugh
;
Santos, Rita
- In:
Economic modelling
126
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014463172
Saved in:
4
The new concept of quality in the digital era : a human resource empowerment perspective
Balouei Jamkhaneh, Hadi
;
Shahin, Arash
;
Parkouhi, Sahar …
- In:
The TQM journal : the international review of …
34
(
2022
)
1
,
pp. 125-144
Persistent link: https://www.econbiz.de/10012884581
Saved in:
5
Quality mining : a new approach for managing service quality
Khamoushpour, Behnam
;
Aboumasoudi, Abbas Sheikh
; …
- In:
International journal of productivity and quality …
37
(
2022
)
2
,
pp. 226-245
Persistent link: https://www.econbiz.de/10013448945
Saved in:
6
The influence of the quality criteria on the quality cost of suppliers in SMEs
Masoudi, Ehsan
;
Shahin, Arash
- In:
Benchmarking : an international journal
29
(
2022
)
7
,
pp. 2313-2333
Persistent link: https://www.econbiz.de/10013371212
Saved in:
7
Effects of market structure and patient choice on hospital quality for planned patients
Moscelli, Giuseppe
;
Gravelle, Hugh
;
Siciliani, Luigi
-
2019
Persistent link: https://www.econbiz.de/10011987241
Saved in:
8
Spatial competition and quality : evidence from the English family doctor market
Gravelle, Hugh
;
Liu, Dan
;
Propper, Carol
;
Santos, Rita
-
2018
Persistent link: https://www.econbiz.de/10011898484
Saved in:
9
CMMS software quality function deployment based on maintenance objectives : a framework for software selection process
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Shahin, Arash
; …
- In:
International journal of productivity and quality …
32
(
2021
)
4
,
pp. 413-439
Persistent link: https://www.econbiz.de/10012516462
Saved in:
10
Location, quality and choice of hospital : evidence from England 2002/3-2012/13
Moscelli, Giuseppe
;
Siciliani, Luigi
;
Gutacker, Nils
; …
-
2016
Persistent link: https://www.econbiz.de/10011518188
Saved in:
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->