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~person:"Gupta, Praveen"
~subject:"Performance-Management"
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Search: subject_exact:"Balanced scorecard"
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Journal of business strategy
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Gauging performance in the service industry
Tyagi, Rajesh
;
Gupta, Praveen
- In:
Journal of business strategy
34
(
2013
)
3
,
pp. 4-15
Persistent link: https://www.econbiz.de/10009761840
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A complete and balanced service scorecard : creating value through sustained performance improvement
Tyagi, Rajesh K.
;
Gupta, Praveen
-
2008
-
1. print.
Persistent link: https://www.econbiz.de/10003681704
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