Levy, Yair; Murphy, Kenneth E.; Zanakis, Stelios H. - In: International Journal of Information Systems in the … 1 (2009) 1, pp. 93-118
Information Systems (IS) effectiveness has been studied over the past three decades, with user satisfaction utilized as a key measure. However, very little attention has been given to the role of user-perceived cognitive value of IS in measuring the effectiveness of such systems. Therefore, this...