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~person:"Hahn, Olaf"
~subject:"Customer satisfaction"
~subject:"Service quality"
~type_genre:"Working Paper"
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Customer satisfaction
Service quality
Beziehungsmarketing
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Hahn, Olaf
Bauer, Hans H.
7
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Hammerschmidt, Maik
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
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ECONIS (ZBW)
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Patientenbindung durch Kommunikation : Impulse für das Pharmamarketing
Bauer, Hans H.
;
Hahn, Olaf
;
Hammerschmidt, Maik
-
2006
Persistent link: https://www.econbiz.de/10003381641
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2
Die Messung der Patientenzufriedenheit
Bauer, Hans H.
;
Keller, Thomas
;
Hahn, Olaf
-
2002
Persistent link: https://www.econbiz.de/10001762961
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