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~person:"Hammerschmidt, Maik"
~person:"Kapur, Sandeep"
~subject:"Beziehungsmarketing"
~type_genre:"Arbeitspapier"
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Beziehungsmarketing
Dienstleistungsqualität
5
Service quality
5
Deutschland
4
Germany
4
Relationship marketing
3
Theorie
3
Theory
3
Customer satisfaction
2
Dienstleistungsmarketing
2
Electronic Banking
2
Electronic banking
2
Financial services
2
Finanzdienstleistung
2
Kundenzufriedenheit
2
Quality management
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Qualitätsmanagement
2
Services marketing
2
Consumer behaviour
1
Customer value
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Dienstleistung
1
E-commerce
1
Electronic Commerce
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Emotion
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Estimation
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Internet
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Konsumentenverhalten
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Kundenorientierung
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Kundenwert
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Measurement
1
Messung
1
Patienten
1
Patients
1
Pharmaceutical industry
1
Pharmaindustrie
1
Product quality
1
Produktqualität
1
Qualität
1
Schätzung
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Hammerschmidt, Maik
Kapur, Sandeep
Aflaki, Sam
4
Popescu, Ioana
4
Bauer, Hans H.
3
Bendel, Klaus
2
Hahn, Olaf
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Leeuwen, Eveline S. van
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
2
Birkbeck working papers in economics and finance : BWPEF
1
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ECONIS (ZBW)
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Customer anger and incentives for quality provision
Heyes, Anthony
;
Kapur, Sandeep
-
2012
Persistent link: https://www.econbiz.de/10009670844
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2
Patientenbindung durch Kommunikation : Impulse für das Pharmamarketing
Bauer, Hans H.
;
Hahn, Olaf
;
Hammerschmidt, Maik
-
2006
Persistent link: https://www.econbiz.de/10003381641
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3
Servicequalität im Internet : Messung und Kundenbindungseffekte am Beispiel des Internet-Banking
Bauer, Hans H.
;
Falk, Tomas
;
Hammerschmidt, Maik
-
2003
Persistent link: https://www.econbiz.de/10001790196
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