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~person:"Hanisch, Thorsten"
~person:"Lin, Zhibin"
~subject:"Fluggesellschaft"
~type_genre:"Book section"
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BPM Best Practice : wie führende Unternehmen ihre Geschäftsprozesse managen
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Miles & More : Prozessmanagement im weltweiten Kundenservice
Gesing, Thomas
;
Hanisch, Thorsten
;
Wichtrup, Sven
- In:
BPM Best Practice : wie führende Unternehmen ihre …
,
(pp. 155-172)
.
2011
Persistent link: https://www.econbiz.de/10008990602
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