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~person:"Hanks, Lydia"
~person:"Song, Hanqun"
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Search: subject:"restaurant industry"
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Consumer behaviour
24
Gastronomie
24
Konsumentenverhalten
24
Restaurant industry
24
Dienstleistungsqualität
9
Service quality
9
Customer satisfaction
6
Kundenzufriedenheit
6
Restaurants
6
Authenticity
5
Credibility
5
Glaubwürdigkeit
5
Social servicescape
4
Beziehungsmarketing
3
Emotion
3
Ethnic group
3
Ethnische Gruppe
3
Perceived authenticity
3
Relationship marketing
3
restaurants
3
Corporate Social Responsibility
2
Corporate social responsibility
2
Ethnic restaurants
2
Food
2
Information processing theory
2
Lebensmittel
2
Repurchase intention
2
Restaurant
2
Robot
2
Roboter
2
Service robots
2
Theory
2
Traditional foods
2
Traditional restaurants
2
Viral marketing
2
Virales Marketing
2
social servicescape
2
Attribution
1
Authentic experiences
1
Behavioral intentions
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English
24
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Hanks, Lydia
Song, Hanqun
Jang, Soocheong
67
Lee, Seoki
46
Luca, Michael
28
DiPietro, Robin B.
24
Mattila, Anna S.
21
Han, Heesup
20
Line, Nathaniel D.
19
Jin, Ginger Zhe
18
Kim, Woo Gon
16
Krueger, Alan B.
16
Kim, Jong-Hyeong
15
Cho, Meehee
14
Guéguen, Nicolas
14
Jacob, Céline
14
Koh, Yoon
14
Lynn, Michael
14
Hyun, Sunghyup Sean
12
Hänssler, Karl Heinz
12
Lee, Jungmin
12
Ryu, Kisang
12
Sharma, Amit
12
Bruwer, Johan
11
Campbell, Jeffrey R.
11
Gautier, Erwan
11
Hua, Nan
11
Alonso, Abel Duarte
10
Bonn, Mark Andrew
10
Brewster, Zachary W.
10
Hwang, Johye
10
Kim, Eojina
10
Kim, Seongseop
10
Kimes, Sheryl E.
10
Lee, Kyuho
10
Namkung, Young
10
Park, Kwangmin
10
Qu, Hailin
10
Susskind, Alex
10
Tang, Liang
10
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Published in...
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International journal of hospitality management
15
International journal of contemporary hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
1
Journal of retailing and consumer services
1
The Cornell hospitality quarterly
1
Tourism management : research, policies, practice
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
24
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1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
Using authenticity cues to increase repurchase intention in restaurants : should the focus be on ability or morality?
Xu, Jing
;
Song, Hanqun
;
Prayag, Girish
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014310348
Saved in:
3
Building restaurant customers' technology readiness through robot-assisted experiences at multiple product levels
Ma, Emily Jintao
;
Yang, Huijun
;
Wang, Yao-Chin
;
Song, Hanqun
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366116
Saved in:
4
Restaurants' outdoor signs say more than you think : an enquiry from a linguistic landscape perspective
Song, Hanqun
;
Yang, Huijun
;
Ma, Emily Jintao
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366349
Saved in:
5
Effects of history, location and size of ethnic enclaves and ethnic restaurants on authentic cultural gastronomic experiences
Song, Hanqun
;
Kim, Jong-Hyeong
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3332-3352
Persistent link: https://www.econbiz.de/10013412893
Saved in:
6
Transparency, authenticity and purchase intentions : Chinese independent restaurants
Yang, Huijun
;
Song, Hanqun
;
Ding, Qing Shan
;
Wang, Hanjun
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4245-4265
Persistent link: https://www.econbiz.de/10013413356
Saved in:
7
The effects of consumer brand authenticity, brand image, and age on brand loyalty in time-honored restaurants : findings from SEM and fsQCA
Xu, Jing
;
Prayag, Girish
;
Song, Hanqun
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014227671
Saved in:
8
Robotic employees vs. human employees : customers' perceived authenticity at casual dining restaurants
Song, Hanqun
;
Wang, Yao-Chin
;
Yang, Huijun
;
Ma, Emily Jintao
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013383282
Saved in:
9
Expanding the methodological approach to the social servicescape : moving from measurement to manipulation
Hanks, Lydia
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
The Cornell hospitality quarterly
62
(
2021
)
1
,
pp. 157-168
Persistent link: https://www.econbiz.de/10012426047
Saved in:
10
The cause-effect relationship between negative food incidents and tourists' negative emotions
Song, Hanqun
;
Kim, Jong-Hyeong
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012547737
Saved in:
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