Mertins, Kai (ed.); Heisig, Peter (ed.); Vorbeck, Jens (ed.) - 2001
1 Introduction -- I: Design Fields -- 2 Business Process Oriented Knowledge Management -- 3 Motivation and Competence … for Knowledge Management -- 4 Intellectual Capital -- 5 Knowledge Management Tools -- II: Survey -- 6 Benchmarking Survey … Results -- III: Case Studies -- 7 Knowledge Management: The “One Company Platform” — Arthur D. Little, Inc. -- 8 Cultural …