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~person:"Hogreve, Jens"
~person:"Wu, Shaomin"
~subject:"Bibliometrics"
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Search: subject_exact:"Warranty"
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Aktuelle Forschungsfragen im Dienstleistungsmarketing : [Workshop Dienstleistungsmarketing 2008]
1
Journal of service research : JSR
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ECONIS (ZBW)
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Twenty years of service guarantee research : a synthesis
Hogreve, Jens
;
Gremler, Dwayne D.
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 322-343
Persistent link: https://www.econbiz.de/10003853538
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Dienstleistungsgarantien : Forschungsstand und Ausblick
Hogreve, Jens
- In:
Aktuelle Forschungsfragen im Dienstleistungsmarketing : …
,
(pp. 189-210)
.
2008
Persistent link: https://www.econbiz.de/10003787040
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