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~person:"Homburg, Christian"
~subject:"Experiment"
~subject:"United States"
~type_genre:"Working Paper"
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Homburg, Christian
Galasso, Vincenzo
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
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ECONIS (ZBW)
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See no evil, hear no evil, speak no evil : a study of defensive organizational behavior towards customer
Homburg, Christian
;
Fürst, Andreas
-
2006
Persistent link: https://www.econbiz.de/10003381632
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Neglected outcomes of customer satisfaction
Homburg, Christian
;
Luo, Xueming
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2006
Persistent link: https://www.econbiz.de/10003387299
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