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~person:"Huang, Lan-ying"
~type_genre:"Case study"
~type_genre:"Lehrbuch"
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Dienstleistungsqualität
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A framework for the selection of Six Sigma projects in services : case studies of banking and health care services in Taiwan
Hsieh, Ying-jiun
;
Huang, Lan-ying
;
Wang, Chi-tai
- In:
Service business
6
(
2012
)
2
,
pp. 243-264
Persistent link: https://www.econbiz.de/10009534895
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