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~person:"Huang, Ming-Hui"
~subject:"Consumer behaviour"
~subject:"Dienstleistungsqualität"
~type_genre:"Aufsatz in Zeitschrift"
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Consumer behaviour
Dienstleistungsqualität
Dienstleistung
6
Dienstleistungssektor
6
Service industry
6
Services
6
Service quality
5
Beziehungsmarketing
3
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stakeholders
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transformative service research
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Aufsatz in Zeitschrift
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Huang, Ming-Hui
McColl-Kennedy, Janet R.
6
Edvardsson, Bo
5
Gallan, Andrew S.
4
Gustafsson, Anders
4
Anderson, Sidney
3
Bitner, Mary Jo
3
Brown, Stephen Walter
3
Calabrese, Armando
3
Chase, Richard B.
3
Huiskonen, Janne
3
Jaakkola, Elina
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Karppinen, Henri
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3
Paluch, Stefanie
3
Patrício, Lia
3
Rayburn, Steven W.
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Russell-Bennett, Rebekah
3
Rust, Roland T.
3
Seppänen, Kaisa
3
Sharma, Piyush
3
Sousa, Rui
3
Walsh, Gianfranco
3
Wirtz, Jochen
3
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2
Anderson, Laurel
2
Arici, Hasan Evrim
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Barnes, Donald C.
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Berry, Leonard L.
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Bowen, David E.
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Carbonell, Pilar
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Clergue, Valentina
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Dev, Chekitan S.
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Journal of service research
4
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
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ECONIS (ZBW)
6
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1
Moving service research forward
Huang, Ming-Hui
;
Malthouse, Edward
;
Noble, Stephanie
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 459-461
Persistent link: https://www.econbiz.de/10012662578
Saved in:
2
Service research priorities : designing sustainable service ecosystems
Field, Joy M.
;
Fotheringham, Darima
;
Subramony, Mahesh
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 462-479
Persistent link: https://www.econbiz.de/10012662579
Saved in:
3
Engaged to a robot? : the role of AI in service
Huang, Ming-Hui
;
Rust, Roland T.
- In:
Journal of service research
24
(
2021
)
1
,
pp. 30-41
Persistent link: https://www.econbiz.de/10012426758
Saved in:
4
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
5
Growing the service brand
Huang, Ming-Hui
;
Dev, Chekitan S.
- In:
International journal of research in marketing : IJRM ; …
37
(
2020
)
2
,
pp. 281-300
Persistent link: https://www.econbiz.de/10012288666
Saved in:
6
Growing the service brand
Huang, Ming-Hui
;
Dev, Chekitan S.
- In:
International journal of research in marketing : IJRM ; …
37
(
2020
)
2
,
pp. 281-300
Persistent link: https://www.econbiz.de/10012288668
Saved in:
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