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~person:"Hwang, Jinsoo"
~person:"So, Kevin Kam Fung"
~subject:"Automotive industry"
~subject:"Service quality"
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Automotive industry
Service quality
Consumer behaviour
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Brand loyalty
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Markenführung
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Brand image
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brand loyalty
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Hwang, Jinsoo
So, Kevin Kam Fung
Hussain, Rahim
3
Javed, Sara
3
Rashidin, Md. Salamun
3
Wang, Jian
3
Al Nasser, Amjad
2
Al-Hawary, Sulieman Ibraheem Shelash
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Han, Heesup
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International journal of hospitality management
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Journal of service management
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Journal of travel and tourism marketing
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ECONIS (ZBW)
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1
The antecedents and consequences of brand authenticity in the restaurant industry : robot service employees versus human service employees
Hwang, Jinsoo
;
Kim, Heather Markham
;
Joo, Kyu-Hyeon
; …
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
,
pp. 256-270
Persistent link: https://www.econbiz.de/10013352878
Saved in:
2
Enhancing customer relationships with retail service brands : the role of customer engagement
So, Kevin Kam Fung
;
King, Ceridwyn
;
Wang, Ying
- In:
Journal of service management
27
(
2016
)
2
,
pp. 170-193
Persistent link: https://www.econbiz.de/10011565134
Saved in:
3
The antecedents and consequence of consumer attitudes toward restaurant brands : a comparative study between casual and fine dining restaurants
Hwang, Jinsoo
;
Ok, Chihyung
- In:
International journal of hospitality management
32
(
2013
),
pp. 121-131
Persistent link: https://www.econbiz.de/10009717659
Saved in:
4
The influence of customer brand identification on hotel brand evaluation and loyalty development
So, Kevin Kam Fung
;
King, Ceridwyn
;
Wang, Ying
- In:
International journal of hospitality management
34
(
2013
),
pp. 31-41
Persistent link: https://www.econbiz.de/10009766748
Saved in:
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