//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Ibrahim, Rouba"
~person:"Jansen-Vullers, Monique H."
~subject:"Doubly stochastic Poisson"
~subject:"Simulation"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Call centre"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Doubly stochastic Poisson
Simulation
Call centre
7
Callcenter
7
Forecasting model
3
Prognoseverfahren
3
Queueing theory
3
Theorie
3
Theory
3
Warteschlangentheorie
3
delay announcements
2
ARIMA
1
Agent heterogeneity
1
Ankündigungseffekt
1
Announcement effect
1
Applied probability
1
Bayesian
1
Börsenkurs
1
Call center arrivals
1
Call centers
1
Correlation
1
Dependence
1
Dimension reduction
1
Exponential smoothing
1
Fixed-effects
1
Forecast
1
Forecasting
1
Graph theory
1
Graphentheorie
1
Marketing events
1
Mixed-effects
1
Organisatorischer Wandel
1
Organizational change
1
Probability theory
1
Prognose
1
Seasonality
1
Service times
1
Share price
1
Terminplanung
1
Time scheduling
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Aufsatz im Buch
1
Book section
1
Language
All
English
3
Author
All
Ibrahim, Rouba
Jansen-Vullers, Monique H.
L'Ecuyer, Pierre
3
Chan, Wyean
2
Dallery, Yves
2
Franses, Philip Hans
2
Jouini, Oualid
2
Kiygi-Calli, Meltem
2
Weverbergh, Marcel
2
Whitt, Ward
2
Adewunmi, Adrian
1
Aguir, M. Salah
1
Aickelin, Uwe
1
Aktekin, Tevfik
1
Akşin, Zeynep
1
Anton, Jon
1
Bapat, Vivek
1
Barbosa-Correa, Rodrigo
1
Bastin, Fabian
1
Bogus, Thomas
1
Corlu, Canan Gunes
1
Day, T.
1
Doomun, Razvi
1
Ekin, Tahir
1
Fischer, Jörg
1
Fontanili, Franck
1
Günal, M. M.
1
Hall, Bill
1
Herzog, Alexander
1
Ingolfsson, Armann
1
Jubiz-Diaz, María
1
Jungum, Nevin Vunka
1
Karaesmen, Fikri
1
Koole, Ger M.
1
Lamine, Elyes
1
Lauras, Matthieu
1
Legros, Benjamin
1
Li, Na
1
Li, Shibo
1
Li, W.
1
more ...
less ...
Published in...
All
Business process management : 4th international conference, BPM 2006, Vienna, Austria, September 5 - 7, 2006 ; proceedings
1
International journal of forecasting
1
Production and operations management : an international journal of the Production and Operations Management Society
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Modeling and forecasting call center arrivals : a literature survey and a case study
Ibrahim, Rouba
;
Ye, Han
;
L'Ecuyer, Pierre
;
Shen, Haipeng
- In:
International journal of forecasting
32
(
2016
)
3
,
pp. 865-874
Persistent link: https://www.econbiz.de/10011621847
Saved in:
2
Real-time delay estimation based on delay history in many-server service systems with time-varying arrivals
Ibrahim, Rouba
;
Whitt, Ward
- In:
Production and operations management : an international …
20
(
2011
)
5
,
pp. 654-667
Persistent link: https://www.econbiz.de/10009315480
Saved in:
3
A redesign framework for call centers
Jansen-Vullers, Monique H.
;
Netjes, Mariska
;
Reijers, …
- In:
Business process management : 4th international …
,
(pp. 306-321)
.
2006
Persistent link: https://www.econbiz.de/10003696761
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->