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~person:"Ibrahim, Rouba"
~person:"Whitt, Ward"
~subject:"Simulation"
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International journal of forecasting
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Production and operations management : an international journal of the Production and Operations Management Society
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Modeling and forecasting call center arrivals : a literature survey and a case study
Ibrahim, Rouba
;
Ye, Han
;
L'Ecuyer, Pierre
;
Shen, Haipeng
- In:
International journal of forecasting
32
(
2016
)
3
,
pp. 865-874
Persistent link: https://www.econbiz.de/10011621847
Saved in:
2
Real-time delay estimation based on delay history in many-server service systems with time-varying arrivals
Ibrahim, Rouba
;
Whitt, Ward
- In:
Production and operations management : an international …
20
(
2011
)
5
,
pp. 654-667
Persistent link: https://www.econbiz.de/10009315480
Saved in:
3
Responding to unexpected overloads in large-scale service systems
Perry, Ohad
;
Whitt, Ward
- In:
Management science : journal of the Institute for …
55
(
2009
)
8
,
pp. 1353-1367
Persistent link: https://www.econbiz.de/10003885438
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