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~person:"Iyer, Rajesh"
~subject:"Kundenzufriedenheit"
~type_genre:"Article in journal"
~type_genre:"Handbuch"
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Kundenzufriedenheit
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Iyer, Rajesh
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Asia Pacific journal of marketing and logistics
1
Journal of managerial issues : JMI
1
The journal of services marketing
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Antecedents and outcomes of salesperson internal customer mind-set
Johlke, Mark C.
;
Iyer, Rajesh
- In:
Journal of managerial issues : JMI
32
(
2020
)
3
,
pp. 318-333
Persistent link: https://www.econbiz.de/10012302273
Saved in:
2
Customer orientation as a psychological construct : evidence from Indian B-B salespeople
Johlke, Mark C.
;
Iyer, Rajesh
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
4
,
pp. 704-720
Persistent link: https://www.econbiz.de/10011791953
Saved in:
3
The role of external customer mind-set among service employees
Iyer, Rajesh
;
Johlke, Mark C.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 38-48
Persistent link: https://www.econbiz.de/10010531130
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