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~person:"Izogo, Ernest Emeka"
~subject:"Customer Loyalty"
~subject:"Customer satisfaction"
~subject:"Social web"
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Customer Loyalty
Customer satisfaction
Social web
Beziehungsmarketing
4
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Relationship marketing
4
Service quality
4
Customer loyalty
3
Nigeria
3
Consumer behaviour
2
Customer orientation
2
Dienstleistungssektor
2
Expertise
2
Information sharing
2
Konsumentenverhalten
2
Relationship quality
2
Service industry
2
Affective commitment
1
Automobile services sector
1
Automotive industry
1
Bank
1
Continuance commitment
1
Customer commitment
1
Kfz-Industrie
1
Lieferantenmanagement
1
Measurement
1
Messung
1
Nigeria Customer loyalty
1
Non-western services setting
1
Partial least squares
1
Partielle kleinste Quadrate
1
Personal banking
1
Privatkundengeschäft
1
Service assurance
1
Service reliability
1
Structural equation model
1
Strukturgleichungsmodell
1
Supplier relationship management
1
Telecommunication services
1
Telecommunications
1
Telecommunications industry
1
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English
4
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Izogo, Ernest Emeka
Prentice, Catherine
9
Frank, Björn
6
Ozuem, Wilson
5
Rodríguez del Bosque, Ignacio A.
5
Enkawa, Takao
4
Makanyeza, Charles
4
Anaya-Sánchez, Rafael
3
Baumann, Chris
3
Bilgihan, Anil
3
Fongsuwan, Wanno
3
Hapsari, Raditha
3
Hussein, Ananda Sabil
3
Jaiswal, Deepak
3
Jaiyeoba, Olumide Olasimbo
3
Kant, Rishi
3
Langmann, Kristin
3
Loureiro, Sandra Maria Correia
3
Popp, Bastian
3
Pérez, Andrea
3
Rahman, Hasebur
3
Roberts-Lombard, Mornay
3
Schvaneveldt, Shane J.
3
Srivastava, Medha
3
Stan, Valentina
3
Sudhir, K.
3
Torrico, Boris Herbas
3
Verhoef, Peter C.
3
Wiesel, Thorsten
3
Wong, IpKin Anthony
3
Woratschek, Herbert
3
Abbas Mardani
2
Agnihotri, Raj
2
Aguilar-Illescas, Rocio
2
Aksoy, Lerzan
2
AlNajem, Mohamad N.
2
Anber Abraheem Shlash Mohammad
2
Arandia Tavera, Carlos
2
Arif, Imtiaz
2
Arnold, Mark J.
2
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African journal of economic and management studies : AJEMS
1
International journal of quality & reliability management
1
Management research review
1
The TQM journal : the international review of organizational improvement
1
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ECONIS (ZBW)
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1
Determinants of relationship quality and
customer
loyalty
in retail banking : evidence from Nigeria
Izogo, Ernest Emeka
;
Reza, Abdi
;
Ogba, Ike-Elechi
; …
- In:
African journal of economic and management studies : AJEMS
8
(
2017
)
2
,
pp. 186-204
Persistent link: https://www.econbiz.de/10011734900
Saved in:
2
Customer
loyalty
in telecom service sector : the role of service quality and customer commitment
Izogo, Ernest Emeka
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10011648817
Saved in:
3
Should relationship quality be measured as a disaggregated or a composite construct?
Izogo, Ernest Emeka
- In:
Management research review
39
(
2016
)
1
,
pp. 115-131
Persistent link: https://www.econbiz.de/10011535920
Saved in:
4
Service quality, customer satisfaction and loyalty in automobile repair services sector
Izogo, Ernest Emeka
;
Ogba, Ike-Elechi
- In:
International journal of quality & reliability management
32
(
2015
)
3
,
pp. 250-269
Persistent link: https://www.econbiz.de/10010531022
Saved in:
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