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~person:"Izogo, Ernest Emeka"
~subject:"Customer commitment"
~subject:"Telekommunikationssektor"
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Customer commitment
Telekommunikationssektor
Beziehungsmarketing
4
Consumer behaviour
4
Customer satisfaction
4
Dienstleistungsqualität
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Nigeria
4
Relationship marketing
4
Service quality
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Telecommunications
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Telecommunications industry
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Telekommunikation
4
Dienstleistungssektor
3
Service industry
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Service reliability
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Attitudinal loyalty
2
Service assurance
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Affective commitment
1
Continuance commitment
1
Customer loyalty
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Customer switching
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Services
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Telecom service
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Telecom services
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customer satisfaction
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telecommunication Industry
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Izogo, Ernest Emeka
Whalley, Jason
13
Valletti, Tommaso M.
11
Cambini, Carlo
9
Bohlin, Erik
7
Kretschmer, Tobias
7
Bourreau, Marc
6
Genakos, Christos
6
Neogy, Dr
6
Peitz, Martin
6
Curwen, Peter J.
5
Gerpott, Torsten J.
5
Hausman, Jerry A.
5
MacAvoy, Paul W.
5
Röller, Lars-Hendrik
5
Verboven, Frank
5
Asimakopoulos, Grigorios
4
Grajek, Michał
4
Henten, Anders
4
Jeanjean, François
4
Jung, Juan
4
Kazbegi, Aleksander
4
Madden, Gary
4
Mitomo, Hitoshi
4
Negi, Rakshit
4
Parker, Philip M.
4
Sidak, J. Gregory
4
Smith, Peter
4
Vialle, Pierre
4
Xia, Jun
4
Zainudeen, Ayesha
4
Castelnovo, Paolo
3
Cave, Martin
3
Cave, Martin E.
3
Chatterjee, Susmita
3
Claussen, Jörg
3
Correa, Lisa
3
Czajkowski, Mikołaj
3
Flacher, David
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Garín-Muñoz, Teresa
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African journal of business and economic research : AJBER
1
International journal of quality & reliability management
1
Journal of retailing and consumer services
1
The TQM journal : the international review of organizational improvement
1
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ECONIS (ZBW)
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1
Customer loyalty in telecom service sector : the role of service quality and customer commitment
Izogo, Ernest Emeka
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10011648817
Saved in:
2
Antecedents of attitudinal loyalty in a telecom service sector : the Nigerian case
Izogo, Ernest Emeka
- In:
International journal of quality & reliability management
33
(
2016
)
6
,
pp. 747-768
Persistent link: https://www.econbiz.de/10011591125
Saved in:
3
Determinants of attitudinal loyalty in Nigerian telecom service sector : does commitment play a mediating role?
Izogo, Ernest Emeka
- In:
Journal of retailing and consumer services
23
(
2015
),
pp. 107-117
Persistent link: https://www.econbiz.de/10010503921
Saved in:
4
An empirical assessment of customer switching behavior in the Nigerian telecom industry
Izogo, Ernest Emeka
- In:
African journal of business and economic research : AJBER
8
(
2013
)
1
,
pp. 61-82
Persistent link: https://www.econbiz.de/10009783121
Saved in:
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