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~person:"Izquierdo-Yusta, Alicia"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Customer satisfaction
2
Food retailing
2
Ladengestaltung
2
Lebensmitteleinzelhandel
2
Spain
2
Spanien
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Store design
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Betriebsgröße
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Dienstleistungsqualität
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Izquierdo-Yusta, Alicia
Chebat, Jean-Charles
4
Martínez-Ruiz, María Pilar
3
Borges, Adilson
2
Elmashhara, Maher Georges
2
Jiménez-Zarco, Ana Isabel
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Shin, Jong-Kuk
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Sloot, Laurens M.
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Soares, Ana
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Terblanche, Nic S.
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Willems, Kim
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Afzal, Afza
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Ahmad, Farooq
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Ahmed, Waqar
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Anwar, Syed Aziz
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Arsalan Najmi
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Arshad, Yamna
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Azmin Azliza Aziz
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Babin, Barry J.
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Basso, Kenny
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Beverland, Michael
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Blázquez-Resino, Juán José
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Broilo, Patricia Liebesny
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Bryła, Paweł
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Bustamante, Juan Carlos
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Cardoso, Maria Margarida
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Castaldo, Sandro
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Chang, Hyo Jung
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Coughlan, Joseph
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Dado, Jaroslav
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Danaher, Peter J.
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Journal of retailing and consumer services
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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The effects of the current economic situation on customer satisfaction and retail patronage behaviour
Martínez-Ruiz, María Pilar
;
Jiménez-Zarco, Ana Isabel
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
11
,
pp. 1207-1225
Persistent link: https://www.econbiz.de/10009687551
Saved in:
2
Customer satisfaction's key factors in Spanish grocery stores : evidence from hypermarkets and supermarkets
Martínez-Ruiz, María Pilar
;
Jiménez-Zarco, Ana Isabel
; …
- In:
Journal of retailing and consumer services
17
(
2010
)
4
,
pp. 278-285
Persistent link: https://www.econbiz.de/10003989688
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