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~person:"Jääskeläinen, Aki"
~person:"Shahin, Arash"
~source:"econis"
~subject:"AHP-Verfahren"
~subject:"Performance-Messung"
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AHP-Verfahren
Performance-Messung
Performance measurement
32
Performance management
12
Performance-Management
12
Customer satisfaction
11
Kundenzufriedenheit
11
Quality management
11
Qualitätsmanagement
11
Dienstleistungsqualität
10
Service quality
10
Measurement
9
Messung
7
Finland
6
Finnland
6
Productivity
6
Dienstleistungsmanagement
5
Produktivität
5
Service management
5
Kano model
4
Public administration
4
Public services
4
TOPSIS
4
Öffentliche Dienstleistung
4
Öffentliche Verwaltung
4
Beziehungsmarketing
3
Data envelopment analysis
3
Data-Envelopment-Analyse
3
Firm performance
3
Hotel industry
3
Hotellerie
3
Human Resource Management
3
IPA
3
Lieferkette
3
Multi-criteria analysis
3
Multikriterielle Entscheidungsanalyse
3
New product development
3
Performance information
3
Personalmanagement
3
Produktentwicklung
3
Relationship marketing
3
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1
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Article
32
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Article in journal
32
Aufsatz in Zeitschrift
32
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English
32
Author
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Jääskeläinen, Aki
Shahin, Arash
Epstein, Marc J.
26
Ukko, Juhani
26
Gunasekaran, Angappa
23
Zhu, Joe
23
Gleich, Ronald
22
Saunila, Minna
22
Hofmann, Christian
21
Abdel-Maksoud, Ahmed
19
Lueg, Rainer
19
Pekkola, Sanna
19
Eling, Martin
18
Guirguis, Michel
18
Sarkis, Joseph
18
Baird, Kevin
16
Liang, Liang
16
Schaltegger, Stefan
15
Terziev, Venelin
15
Ammann, Manuel
14
Davila, Antonio
14
Garengo, Patrizia
14
Mester, Loretta J.
14
Shirouyehzad, Hadi
14
Bourne, Mike
13
Ensslin, Sandra Rolim
13
Ferson, Wayne E.
13
Hughes, Joseph P.
13
Kweh, Qian Long
13
Taticchi, Paolo
13
Agarwal, Vikas
12
Ambler, Tim
12
Assaf, A. Georges
12
Caporale, Guglielmo Maria
12
Hoque, Zahirul
12
Lima, Edson Pinheiro de
12
Lu, Wen-Min
12
Neely, Andy
12
Saen, Reza Farzipoor
12
Caporin, Massimiliano
11
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The international journal of productivity and performance management : IJPPM
5
International journal of public sector management : IJPSM
3
Measuring business excellence : the journal of organizational performance management
3
International journal of business performance management
2
International journal of productivity and quality management : IJPQM
2
International journal of services and operations management
2
Benchmarking : an international journal
1
Intelligent systems in accounting finance and management : international journal
1
International journal of business excellence
1
International journal of learning and intellectual capital : IJLIC
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of process management and benchmarking : IJPMB
1
International journal of production economics
1
International journal of project management : the journal of The International Project Management Association
1
International journal of public sector performance management
1
International journal of quality & reliability management
1
International journal of services and operations management : IJSOM
1
Journal of management & governance
1
Journal of purchasing and supply management
1
The international journal of productivity and performance management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
Anchor practices that guide horizontal performance measurement : an interventionist case study of the financial aspect of new technology implementation in healthcare
Korhonen, Tuomas
;
Sillanpää, Virpi
;
Jääskeläinen, Aki
- In:
Journal of management & governance
27
(
2023
)
3
,
pp. 787-816
Persistent link: https://www.econbiz.de/10014334319
Saved in:
2
Assessing sustainable tourism development through service supply chain process maturity and service quality model
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Shahin, Arash
- In:
The international journal of productivity and …
72
(
2023
)
7
,
pp. 2046-2068
Persistent link: https://www.econbiz.de/10014338872
Saved in:
3
How performance measurement can support achieving success in project-based operations
Korhonen, Tuomas
;
Jääskeläinen, Aki
;
Laine, Teemu Juhani
- In:
International journal of project management : the …
41
(
2023
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10014284753
Saved in:
4
Social capital as a facilitator of successful buyer-supplier performance management
Jääskeläinen, Aki
;
Korhonen, Tuomas
;
Amiri, Sepehr
- In:
Journal of purchasing and supply management
29
(
2023
)
2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10014302353
Saved in:
5
Prioritizing the economic indicators of SSC : an integrative QFD approach of performance prism and BSC
Goharshenasan, Ali
;
Aboumasoudi, Abbas Sheikh
;
Shahin, Arash
- In:
Benchmarking : an international journal
29
(
2022
)
2
,
pp. 522-550
Persistent link: https://www.econbiz.de/10013040882
Saved in:
6
Selecting maintenance strategy and policy based on key performance indicators using TOPSIS technique : with a case study in the steel industry
Shahin, Arash
;
Aminsabouri, Nahid
;
Kianfar, Kamran
- In:
International journal of services and operations …
40
(
2021
)
3
,
pp. 305-323
Persistent link: https://www.econbiz.de/10012800767
Saved in:
7
The relational outcomes of performance management in buyer-supplier relationships
Jääskeläinen, Aki
- In:
International journal of production economics
232
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012495553
Saved in:
8
Hybrid performance evaluation of sustainable service and manufacturing supply chain management : an integrated approach of fuzzy dematel and fuzzy inference system
Pourjavad, Ehsan
;
Shahin, Arash
- In:
Intelligent systems in accounting finance and …
25
(
2018
)
3
,
pp. 134-147
Persistent link: https://www.econbiz.de/10012035523
Saved in:
9
Prioritising the needs of high speed internet subscribers using importance performance analysis : the case of Asia-Tech Company in Shiraz
Shahin, Arash
;
Zolfaghari, Samira
- In:
International journal of services and operations management
30
(
2018
)
2
,
pp. 137-150
Persistent link: https://www.econbiz.de/10011886145
Saved in:
10
The use of performance measurement information in the work of middle managers
Jääskeläinen, Aki
;
Luukkanen, Niklas
- In:
The international journal of productivity and …
66
(
2017
)
4
,
pp. 479-499
Persistent link: https://www.econbiz.de/10011703595
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