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~person:"Jaakkola, Elina"
~person:"Windeler, Arnold"
~subject:"Service management"
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Service management
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Jaakkola, Elina
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Journal of service management
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Dienstleistungsnetzwerke
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Dienstleistungsökonomie : Beiträge zu einer theoretischen Fundierung
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ECONIS (ZBW)
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Customer participation management : developing a comprehensive framework and a research agenda
Mustak, Mekhail
;
Jaakkola, Elina
;
Halinen, Aino
; …
- In:
Journal of service management
27
(
2016
)
3
,
pp. 250-275
Persistent link: https://www.econbiz.de/10011583407
Saved in:
2
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
3
Dienstleistungsmanagement aus organisations- und netzwerktheoretischer Perspektive
Sydow, Jörg
;
Windeler, Arnold
- In:
Dienstleistungsökonomie : Beiträge zu einer …
,
(pp. 329-359)
.
2005
Persistent link: https://www.econbiz.de/10003032715
Saved in:
4
Dienstleistungsproduktion in Projektnetzwerken - Implikationen für Dienstleistungsmanagement und -forschung
Sydow, Jörg
;
Windeler, Arnold
- In:
Dienstleistungsnetzwerke
,
(pp. 343-359)
.
2003
Persistent link: https://www.econbiz.de/10001744270
Saved in:
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