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~person:"Jang, Soocheong"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
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Consumer behaviour
Customer satisfaction
Restaurant industry
68
Gastronomie
67
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USA
56
United States
56
Hotel industry
22
Hotellerie
22
Kundenzufriedenheit
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65
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Jang, Soocheong
Han, Heesup
132
Mattila, Anna S.
120
Belk, Russell W.
111
Phau, Ian
103
Grunert, Klaus G.
96
Huber, Frank
93
Bauer, Hans H.
89
Herrmann, Andreas
88
Usman, Osly
84
Lusk, Jayson L.
83
Khare, Arpita
81
Gierl, Heribert
79
Wiedmann, Klaus-Peter
79
Grewal, Dhruv
78
Homburg, Christian
78
Sheth, Jagdish N.
76
Foxall, Gordon R.
73
Loureiro, Sandra Maria Correia
73
Laroche, Michel
72
Dwivedi, Yogesh Kumar
71
Nayga, Rodolfo M.
70
Bagozzi, Richard P.
69
Septianto, Felix
68
Sharma, Piyush
67
Walsh, Gianfranco
67
Agarwal, Sumit
65
Paul, Justin
63
Wansink, Brian
63
Bruwer, Johan
62
Stavins, Joanna
62
Verhoef, Peter C.
62
Chintagunta, Pradeep K.
56
Ko, Eunju
56
Janssen, Maarten C. W.
55
Pelsmacker, Patrick de
55
Hollebeek, Linda D.
54
Thøgersen, John
54
Warlop, Luk
53
Krishna, Aradhna
52
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International journal of hospitality management
36
International journal of contemporary hospitality management
11
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
The journal of services marketing
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
International journal of consumer studies
1
Journal of business research : JBR
1
Journal of destination marketing & management
1
Journal of hospitality marketing & management
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Journal of retailing and consumer services
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Journal of travel and tourism marketing
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ECONIS (ZBW)
65
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1
The effect of COVID-19 on hotel booking intentions: Investigating the roles of message appeal type and brand loyalty
Ju, Yongwook
;
Jang, Soocheong
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013482202
Saved in:
2
How to maintain sustainable consumer behaviours : a systematic review and future research agenda
Elhoushy, Sayed
;
Jang, Soocheong
- In:
International journal of consumer studies
47
(
2023
)
6
,
pp. 2181-2211
Persistent link: https://www.econbiz.de/10014427271
Saved in:
3
Plant-based food is unhealthy : that's not true! : how can corrective messages help promote plant-based menus in quick-service restaurants?
Zhang, Xingyi
;
Jeong, EunHa
;
Shao, Xiaolong
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3216-3234
Persistent link: https://www.econbiz.de/10014334291
Saved in:
4
To whom do restaurants' preventive measures matter more during a pandemic? : the moderating effects of need-for-cognition and relationship strength
Kim, Heewon
;
Jang, Soocheong
;
Gim, Jaehee
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3360-3386
Persistent link: https://www.econbiz.de/10014334308
Saved in:
5
Does social class matter in recovering self-service technology failures?
Kim, Heewon
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1135-1153
Persistent link: https://www.econbiz.de/10013164531
Saved in:
6
Restaurant-visit intention : do anthropomorphic cues, brand awareness and subjective social class interact?
Kim, Heewon
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
34
(
2022
)
6
,
pp. 2359-2378
Persistent link: https://www.econbiz.de/10013412621
Saved in:
7
The effects of restaurant green demarketing on green skepticism and dining intentions : Investigating the roles of benefit associations and green reputation
Zhang, Xingyi
;
Shao, Xiaolong
;
Jeong, EunHa
;
Jang, Soocheong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012820031
Saved in:
8
Is differential treatment in response to service failures effective? : the roles of comparison, loyalty, and scarcity messages
Kim, Heewon
;
Jang, Soocheong
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547932
Saved in:
9
Visit intention of non-visitors : a step toward advancing a people-centered image
Davari, Dori
;
Jang, Soocheong
- In:
Journal of destination marketing & management
22
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013041391
Saved in:
10
Would you bring home ugly produce? : motivators and demotivators for ugly food consumption
Xu, Yang
;
Jeong, EunHa
;
Jang, Soocheong
;
Shao, Xiaolong
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012433775
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